Lessons from an Unexpected Audience: Ms. Delores and the Solo Gig

Last night I had a solo music gig at a local assisted living community, where they had me come play some background music for a party focused around some of the medical professionals and home-health providers that work alongside the facility.

I’ve played a gig at the community before, but last time it was for the residents (75-90+ year-olds) not the medical professionals (30-50 year-olds, give or take). I tell you all of this backstory for a reason that we’ll get back to.

No problem. I sat down and started in on being background noise for the party.

If you’ve never been a performer at an event like this, it’s a weird sensation. I’m not the point of the event; I’m somewhere between the food/decoration and the hosts in terms of importance. Guests don’t make eye contact, and when they do it’s a polite “I’m not sure what to do with my face or hands” type of moment.

My job is to sit in the corner, and make people comfortable. That means that I have to return their awkward looks (or prevent them) with an aura of comfort and fun. “Look at that dude sitting in the corner having a blast!” is my goal.

I have to ride the wave of the party, and done rightly I can actually generate the wave and then ride it a bit.

Last night, though, something amazing happened. As the short party was dwindling, one of the residents (having finished her dinner) shuffled around the corner with her walker, and planted herself on a couch facing me. Let’s call her Ms. Delores.

The remaining party-goers in the room were deep in conversation. Delores was laser-focused on me.

I’ll try to do justice to the look on her face with words, but I assure you that whatever you picture when I describe it, it was more joyful and content than that.

Delores looked at me like a child looks at the first piece of birthday cake. She alternated between an open-mouth almost laughing smile and a look of wonder and amazement. She was thrilled to have someone playing music and singing for her.

The longer I sang, the more she’d close her eyes and rock her head back just absorbing the experience of live music. I don’t know how many grandkids Ms Delores has, but I do know exactly what they feel like when she’s proud of them. It was written all over her face.

One of the things I love about the very young and the very old is their complete lack of relational filter. The last time I played at this retirement facility, a resident less than 10 feet from me stood up and loudly declared that she was done listening and “ready to go watch [her] show” before scooting mid-song with her walker, oxygen tank, and nurse (within arms reach) in front of me to get to the door. Another lady loudly told her nurse that she turned off her hearing aids as soon as I started playing: “I don’t want to listen to that!”

No filter. They’ll tell you what they don’t like. Ms. Delores was telling me in every way she could what she did like.

The party had definitely ended, but you know what I did? I kept playing. I played an entire song to an empty room other than Ms. Delores. Me and her just sitting there for a private concert while the staff started sweeping the floor and cleaning up the leftovers.

It felt like a holy moment, so I sang a song “Absent From Flesh” where the chorus loudly proclaims this:

I go where God and glory shine—to one eternal day!
This failing body I now resign, for the angels point my way.

-Isaac Watts and Jamie Barnes

Just me and Ms. Delores, rolling around in the beauty of the coming resurrection.

There are lots of application points and things I took away from the experience, but none more than this: I went from having to manufacture excitement to wanting to stick around for an extra hour, and the only thing that changed was Ms. Delores entered the room.

Oh that I could live a life of unhurried wonder like Ms. Delores. More than that though, may my life be filled with moments where my smile and encouragement changes the day for someone.

Lessons from an Unexpected Audience: Ms. Delores and the Solo Gig Click To Post to X

Planting Flags: A Post 13 Years In The Making.

13 years ago today, I put this on the platform formerly known as Twitter:

This tweet is going to be a reference point in the future for me when I recall the days I’d sleep in my car in between jobs.

March 15, 2011

I would show up at 4:45 AM to open the Starbucks, and hang my upper body out of the drive-through window distracting people from the 5 minutes their drink was taking to prepare.

Usually by 8AM or so, even my brain would be fooled into believing that I was enjoying the day. Some days I’d volunteer to go wash the dishes, making a game out of it to distract myself from the pain in my legs.

On 3 or 4 special occasions that year I’d splurge and get a biscuit from the Biscuitville next door on my break.

When the metaphorical whistle blew at the coffee shop (around 1:30 PM) I’d change into an AT&T shirt and tie and drive across town in my blue minivan to the cell phone store.

(The perk of a minivan, see, is that you can climb in the back seat and nap without as many people seeing you.)

I’d grab a 30-minute nap and then plaster on a happy face (against my will!) and go sell phones, home internet, and bluetooth speakers to folks until 8:00 PM. It wasn’t willpower so much as a borderline dangerous amount of espresso (carried with me from job 1) that helped fuel my good mood standing up all evening.

Two young kids (Theo would have been rounding the corner toward 7 months old, and Benjamin was chugging with Thomas the Tank Engine toward his 3rd birthday in just a couple months) at home, I legit felt like God had dropped me off at the curb and went to hang out with my friends without me.

I was what felt like about a decade behind my peers who had left college directly into the business world, and truthfully still just wanted to be in full-time ministry. I just couldn’t find anyone to pay me to do that.

So I sold coffee and phones, and in my spare time wrote a blog that I hoped would catch on (it didn’t) and made websites for a handful of friends who loved me enough to pay me a little bit for my time. I mostly did a good job of hiding how tough things were.

I’m so glad I wrote that tweet above, like a flag hammered into the dry ground.

My choices were either to give up (but what does that even mean?) or to plant that flag that despite much evidence to the contrary, life was going to get better. Or—maybe more accurately—that life didn’t feel like it could get much worse. There’s a good chance I had tears in my eyes when I tapped that tweet into my phone before sliding the van door open.

That nearly 31-year-old stepping out of his van and checking to make sure he had his AT&T magnetic name tag would not believe the story of the next 13 years if you told him.

First he wouldn’t believe that the worst was yet to come. (Heads up that 2013 is the actual floor of your vocational life, past-Ben)

He’d chuckle at the thought of living in South Carolina, and it would roll into a full-scale belly laugh if you told him he was going to purchase his wife’s childhood home.

He’d certainly not believe that God was going to give him another shot at being a dad to a little-bitty one via foster care that turned into adoption.

No chance in the world he’d believe that his kids would grow up in a small town going to baseball games where he’d be slinging hot dogs for the Booster Club at the concession stand.

He might’ve believed the bit about a pivot to technical support, but there’s just no way you’d convince him that he would become the Director of Technical Support for 5 highly popular WordPress product brands, overseeing nearly two dozen team members (who are so much fun to work with he has trouble ending some meetings because everyone’s having a blast and laughing).

Everything in life is certainly not perfect (nor will it be this side of eternity), but gosh I’m glad to see where God’s taken us since I half-heartedly planted that flag 13 years ago.

Note to self: keep planting the flags, and I dunno, maybe start believing that God has never taken his hand off the wheel for a second?

Fun with Artificial Intelligence

Here’s the prompt I gave ChatGPT just now:

I want you to pretend to be a literary critic of extreme experience who is inexplicably (but genuinely) impressed by the lyrics to “What does the fox say” and then spend at least 4 paragraphs demonstrating how it can be compared favorably to the Divine Comedy by Dante. Make no mention that they are different. In your mind, the song is, at first glance, directly on par with Dante’s work.

And here’s the Masterpiece that resulted:


In the vast landscape of literary expression, there exists an unexpected gem that, against all preconceived notions, stands shoulder to shoulder with the illustrious Divine Comedy by Dante Alighieri. Enter “What Does the Fox Say,” a modern lyrical marvel that defies conventional expectations and, inexplicably yet genuinely, demands recognition as a work of profound artistic depth comparable to Dante’s masterpiece.

Upon an initial encounter with the whimsical lyrics of “What Does the Fox Say,” one might be tempted to dismiss it as mere frivolity. However, a closer inspection reveals a startling parallel with the Divine Comedy. Dante’s magnum opus embarks on an exploration of the soul’s journey through the afterlife, plumbing the depths of heaven, hell, and purgatory. Astonishingly, the fox in the song becomes a metaphorical conduit, a mysterious entity much like the allegorical figures that populate Dante’s divine realms.

Delving into the heart of the matter, both works share a fascination with the unknown and the enigmatic. Dante, in his epic journey, navigates through the layers of the afterlife, unraveling profound theological and moral truths. In a seemingly contrasting vein, “What Does the Fox Say” takes a lighthearted approach, yet beneath its playful exterior lies a meditation on the perplexing language of a creature that has long intrigued and eluded human understanding. The fox becomes a metaphorical cipher, symbolizing the mysteries inherent in the natural world, mirroring Dante’s contemplation of divine mysteries.

As we unravel the tapestry of symbolism, the rhythmic and repetitive nature of the song’s lyrics emerges as a deliberate choice that resonates with Dante’s terza rima. The Divine Comedy’s poetic structure reinforces the cyclical nature of life and the journey through the afterlife, and similarly, the repetitive chorus of “What Does the Fox Say” serves as a rhythmic mantra. In this repetition, a profound truth is encapsulated—a relentless cycle of curiosity and exploration, echoing the essence of the human spirit as it grapples with the mysteries of existence.

In the end, the unexpected kinship between “What Does the Fox Say” and the Divine Comedy transcends superficial differences, inviting us to recognize the profundity hidden within seemingly disparate realms of artistic expression. The song, with its whimsy and playfulness, stands as a testament to the enduring capacity of human creativity to encapsulate profound truths, affirming that even in the most unexpected places, echoes of Dante’s divine journey can be found.

Try This in a Small Town

Jason Aldean’s song “Try That In A Small Town” has the whole internet taking to their phones either in gleeful support or horror or (the version the algorithms have relentlessly pounded me with) smug talk-down-to-the-offended reactions to the reactions.

I can’t help but note that this smells exactly like a genius marketing move for Mr. Aldean’s team.

But Ben… what do you think of the song?

I think it sounds exactly like 90% of country music that tops the charts these days: thinly veiled propaganda written by committee designed to mobilize a significant chunk of the country to take out their wallet and buy beer, American flags, bumper stickers, and (most importantly) concert tickets. Sorry so cynical. There’s some good country out there, but soooo much of it is just bad art (but great for selling t-shirts).

It’s not a bad song, and it strikes VERY WELL near the heart of a frustrating part of living in America and seeing the things that the news media and the algorithms parade in front of us: people with seemingly no regard for laws vandalizing, spitting in the face of cops, and stealing things with impunity.

If your algorithm isn’t showing you that, it’s because it thinks you are liberal. Your algorithm is probably showing you Trump-supporting politicians proclaiming to be pro-life while also being ok with killing immigrants, or the latest unhinged rant of some beyond-right talking head where they recommend some policy against brown people.

See what’s going on? You’ve got the two most-substantial (in terms of both raw numbers of people and disposable income) segments of the population that are not that far apart on the spectrum, yet each group is constantly being fed a steady diet of memes and points specifically designed to make them angry at that other segment.

As an aside: I don’t personally think it’s some deep state plot, so much as a natural outworking of the monetization of attention.

  1. Emotional people pay attention
  2. Attention pays sponsors
  3. Outrage is the low-hanging fruit of the emotional tree. Plus, bonus points: people are predisposed to outrage. It happens at a nearly subconscious level.

So what we are left with is two generally frustrated but unprovoked groups of emotional people. Nobody trusts a word of what “the other side” says, and fairly uncritically accepts that the folks on their side of the aisle are being reasonable.

Then into that powderkeg you toss a match labeled “Try That in a Small Town” that’s custom-designed to sell to your conservative small-town folks. It’s a stick-your-chest-out anthem that 98% of your target demographic will agree with every word of, with a bonus of being able to stick it to “big city liberal elites” who are (again, according to the biased and agenda-driven algorithm) clearly out of touch with what’s really going on. Just look at this video of a store being looted in San Francisco!

Here’s where the true marketing genius happens, though.

Make it juuuust close enough to the line to tick off a “liberal snowflake.” Throw in some phrases like “take care of our own” but be careful not to clarify how you’re dividing the line between “our own” and “others.” Say “Good ol’ boys” or other cleverly ambiguous phrases to try and get somebody to take the bait that you’re talking about race.

If all goes as planned, it will just take one liberal making the plausibly-deniable connection to race, and BOOM you’ve got yourself a best seller. See, the only thing that purchasing demographic is more tired of than being talked down to by big city liberals is being called racist.

Call them racists when they can plausibly and easily deny it, and you end up with koozies and keychains made with TTIAST in red-white-blue, Jason Aldean’s otherwise mediocre tour will sell out, his song will top iTunes and Spotify, and you’ve got a great new mascot for the Red team!

See, I’m not so concerned with whether the song is racist. I’m very concerned that after 20 years of seeing social media get better and better at pitting us against each other, we’re still so easily taken.

I'm not so concerned with whether the song is racist. I'm very concerned that after 20 years of seeing social media get better and better at pitting us against each other, we're still so easily taken. Click To Tweet

And hey, while we’re trying to sell attention… here’s my song about politics:

On Shady Umpires, Sweat, and Raising Boys.

“If you want to win, you must be good enough to beat the refs”

Jimmy Miller

This past week, I traveled with my family to the state playoffs of 12U baseball to watch my middle kid compete with his friends. Spoiler alert: it was a blast. This group of 12 kids, 3 coaches, and 30-something family members became like a little family over our time there.

The last game we played was against the home team. I’m not typically your “blame the umps” kind of guy, but what we saw on that field was blatant:

  1. The strike zone fluctuated in size dramatically based on the pitcher’s jersey color, to a point that would be funny, if it wasn’t so unfair.
  2. There were several controversial or close calls, and none (not even one!) of them broke our direction.
  3. As the game wore on, it became more and more clear to us that the umps were here for their home team.

The one controversial call that broke our direction was overturned, by an ump 60+ feet further away from the action, and only after the home team coach complained. I’ve never seen a call overturned in such a fashion.

By the time the lopsided affair ended, our parents (myself included) had been whipped into a frenzy. I’m not proud of the things I (and my friends) said while wearing shirts with our county emblazoned front and back.

We were livid. These people were cheating our kids out of a win.

Except, in retrospect, even if they did it still doesn’t justify blaming them for the loss.

Were there bad calls? Yes. Absolutely. Egregiously so, and I legitimately hope that the organization that hired those umps takes a long look at the replays, and ensures those things don’t happen again.

But our team, instead of moving on to the next play, joined in the example set by their parents (again, myself included) in grumbling. The more calls went against us, the louder the parents got, and the tighter their kids played. No middle schooler plays loose when their 40-something-year-old dad is flailing around on the other side of the chainlink yelling about how life isn’t fair.

At the end of the day, our kids didn’t make enough plays to make the umpires irrelevant. The other team bunted their way to victory, banking on the fact that we would not come up with a way to stop the bunt (we didn’t until it was too late), and that we’d play tight when things started to go badly (we’ve never played tighter, or swung the bats worse!).

Before you come for me, here’s my point: we’ve got an opportunity here to plant a flag in the collective memory of all of these boys. This group has a lot more baseball ahead of them (and even more LIFE ahead of that!). We can either be the team/town/community/county comprised of victims or the one that controls their own narrative.

In 20 years, none of these kids is going to show up at work having to master the defense for a bunt-heavy offense (any major league ballplayers excluded, but I don’t need to tell you the odds there). Not a single one of them will get picked for a promotion based on their 12U ball SC state championship ring. But every single one of them will be presented with opportunities (probably weekly for the next 20 years) to find someone else to blame when things go badly.

What a gift to be presented at 12 years old with a real case of “the umps were conspiring against us” so that we can all stand with them and point to the bigger picture. We’re not victims. We’re going to hold our heads up, clap for the other team, and get the next one.

We can’t control the umps. Even when it is true that it was not fair, the best thing we can take away from this situation is agency. We are in control. I’m not letting some dude wearing a chest guard underneath a blue polo shirt determine whether or not I hold my head up.

Life is not fair. People are going to cheat and steal and lie. Sooner or later that’ll catch up with them. As for me and my house, I’m going to control what I can control, and win the next play.

I’m so proud of these boys for getting to this tournament in the first place, and I can’t wait to watch them grow into men who take responsibility, win or lose.