Maintenance Plan Terms and Conditions

By checking the “I agree to the terms” box, you agree to not hold BenandJacq or Ben Meredith responsible for any data loss resulting from updates to plugins, themes, or WordPress core code.

You understand that hosting plans, server maintenance, and anything not related to WordPress code are outside the scope of this agreement. You are responsible for your own server and site backups, or you can purchase those separately from BenandJacq.

You understand that these plans do not cover site redesigns, and only small changes will be made to existing theme, child theme, and plugin files. No original code will be written.

You understand that themes, plugins, and other third party code no longer supported by its authors are not covered by this agreement. For the purposes of this agreement, 365 days since it was last updated by its author constitutes “no longer supported.” BenandJacq will not patch third party code beyond a year old. If we have to remove third party code for security compliance or to bring the site into compliance with WordPress core code, finding, vetting, and installing suitable replacement plugins or code will be billed at a separate hourly rate of $75 per hour.

You agree that any action taken as a result of a code audit by BenandJacq which has unintended or unforeseen consequences will not be held against BenandJacq, and such action is at your own risk.

You agree that adding functionality to your site via plugins or other third party code, if it is included in your package, does not constitute decision-making as far as what plugins or code to add. BenandJacq is not engaging in business consultation or decision-making regarding functionality or features of your site. We are simply installing plugins that you recommend, and ensuring compatibility with existing plugins and themes. If a suggested plugin requires significant setup/configuring of more than 30 minutes (CSS styling, for example) BenandJacq reserves the right to charge an additional fee of $75 per hour on that install.

Rates are subject to change, at the sole discretion of BenandJacq, and require written or email communication with the client 30 days prior to the rate change.

The terms of this agreement can be changed at the sole discretion of BenandJacq, with written notice to all clients.

If any portion or clause in this agreement is found to be unlawful or otherwise void, it is severable from the agreement without negating the rest of the agreement.

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