Using Online Buzz in Ministry.

Last night I read/watched a great bit about how Doritos missed a real opportunity with their superbowl ad. It reminded me of how I once utilized the window of closing opportunity to reach thousands of college students in less than a weekend with a message of hope. 

And how our national Campus Crusade media team couldn’t share my story.

It was 2006, and facebook had just implemented a new feature called the “News Feed,” which showed in near-real-time what your friends were doing. I was browsing late one afternoon, and saw that three of my “friends” (a loose term for facebook acquaintances) had joined a group called “If 100,000 people join this group my girlfriend will let me have a threesome.”

I checked out the group, read the brief description of it, and noted that there were 26,000 members. Then, out of curiosity, I refreshed the page. The number of members jumped by 4,000 in just a few minutes.  I clicked refresh again.  The number jumped by 35 in less than 10 seconds. People were joining this sexualized group at an unbelievable rate.

That’s when I had an idea. We had a website designed for students looking for a safe place to investigate Christianity of which I was an administrator locally. One article on the site was entitled “Sex and the Search for Intimacy.” It was a well written piece about how sex is primarily not about pleasure or thrill-seeking, it’s about a search for intimacy that can ultimately be found in a relationship with Christ.

I decided that I would join the group and post a few links to the article on the “wall” for the group. Over the next couple of days, more than 5,000 people clicked on a link to that article, and 13 people indicated a decision for Christ after reading the article. Now, I’m not so naive as to think that a click on a link is the same thing as a commitment to Christ.  But let’s say that one or two people who came to that site left and reevaluated their priorities in light of eternity. I’d call that a victory.

A month later I got a call from our ministry’s corporate headquarters wanting to know how we had gotten so many hits. 

The next most visited site on the network had something like 1,000 hits in a month.   We had double that many hits in one day, thanks to my use of links.  When I told them, though, they were understandably hesitant to run the story.

The interesting part about the other site is that they spent hundreds of dollars on promotional pieces and online ads to generate those 1,000 hits.  I used a couple hours of time and $0 to generate more than 5,000 hits.  The power of social media (that Doritos should have harnessed last night) is that, when used correctly, you can reach a very targeted audience with your message, and not spend a dime.

Sending Students Around the World, and Around the Block.

This past weekend, I got to spend some time at the annual missions conference at my old church in Murfreesboro, TN.  Nothing motivates me more to get to our assignment at the regional office than telling others about what God is doing.  Most of the time I just tell them with words, a few pictures, and maybe a video.  This time God brought a living, breathing example of what we are seeing God do on campus.  God brought Ginger to the missions conference.

In years past, the Friday night portion of the conference has been a showcase for one of the international missionaries.  But this year they took the time to honor some of the local ministries there in Murfreesboro that the church supports.  One such ministry is “Special Kids,” and outreach to local special needs children.  The representative there at the conference for special kids was Ginger, a product of the Campus Crusade ministry from MTSU.  Ginger was heavily involved with CCC in college, and even spent a year after school doing campus ministry with us in Sweden.  Now she’s working with the PR and marketing wing of the Special Kids ministry.

That’s why I am in ministry, and specifically college ministry.  No other group of people on the planet is as motivated, mobilizable, and ready to reach the world for Christ.  There’s often a misconception in ministry that we only want folks to come on staff with us.  That’s not our heart at all.  Of course, we’d love for students (or at least the ones we like) to join us and work alongside us, but the end goal is not more ministers.  It’s more worshipers.   And folks like Ginger are a true testament to God’s work in the movement at MTSU.

I was so glad to see Ginger using her gifts and talents to continue to reach folks for Christ.  She enables those sweet children to experience the best care and love they could, by her work in marketing for the organization.  As a parent who has spent some time in waiting rooms and surgical recovery rooms with my child, I was brought to the edge of tears during her presentation.

We’re not about having a club on campus.  We’re not about gathering some Christians together to pat each other on the back and compare how big our study Bibles are.  We’re about sending students around the world with the greatest message of hope ever uttered.  And sometimes, after they’ve been around the world with us, God calls them to other amazing ministries, or to the workplace to be a light and a witness there.

Ginger, thanks for reminding me why I do what I do.

Building the Kindgom Using the Devil’s Tools?

Derek Webb’s album Ringing Bell has been ringing in my ears today.

I got an email through our ministry locator from a minister promoting an upcoming event.  It’s not a Campus Crusade affiliated event, as evidenced by the fact that I got alerted about it via our ministry locator.  The locator is a tool specifically designed to connect students, parents, and ministry partners with the ministry at specific schools.  It’s not a way to get in touch with staff to promote events.

So here’s how it goes:  excited minister wants to get the word out to as many people as possible about the upcoming event.  Knowing that Campus Crusade for Christ has thousands of campuses nationwide, and that we love Jesus, he decides to directly contact some staff through the ministry locator and let them know about the event.  Sounds reasonable, right?

But let’s change the scenario a bit.  Imagine instead of a ministry, it’s a taco business. Excited business owner wants to get the word out to as many people as possible about the upcoming event.  Knowing that Taco Bell has a way to directly contact franchises around the world, he sets about telling them about the event.

Sounds a little different if you paint it with a different brush.  See, whether you spiritualize it or not, using our ministry locator tool to promote events is spam.  Unsolicited email.  Illegal.

Now, I’m not going to report the guy and have him fined or penalized, because I’m relatively certain he didn’t mean to spam us, and unlike the taco example, we are not competing businesses.  We’re on the same team, looking to reach people with the gospel.  We’re about God’s kingdom advancing.

The question is whether or not you can advance the kingdom using non-kingdom resources.  Since spam is illegal, it therefore is not a tool God is likely going to favor in the building of his kingdom.

How you get the people to your event is just as important as how many people you get to your event.  Shortcuts, fudging numbers, and emotional manipulation might produce a throng of people who look very Christian at your event.  But it won’t honor God.  As Christians, we must go the extra mile to not just avoid guilt in these types of things, but because others have abused people, we have to avoid even the appearance of that abuse.

Since some online lines are still legally blurry, let’s make a commitment to stay well on the legal side of the blur.

That’s what’s got Derek’s song ringing in my ears.  His song “A Love That’s Stronger Than Our Fear” has a line in it that speaks to “building the kingdom using the devil’s tools.”  We have to watch out for the American lie that ends justify means.  Biblically speaking, questionable means condemn their ends, regardless of how “good” they appear.

What do you think?  Did I overreact?  What are some other ways we can strive to be full of integrity?  Comment Below.

Tips for Online Ministry.

One of the reasons I am joining Campus Crusade’s regional team is to help staff and students in our region who have a felt need to be effective in online ministry, but lack the tools to do so.  I’m by no means an expert, but one of my goals is to become just that over the next few years.

From time to time, I’ll post about some tips that I have picked up and found useful.

By far the most powerful aspect of the internet is immediacy.  It all happens in (to use a buzzword) real-time.  That can be a huge help to online ministry (5 minutes until the start of the weekly meeting!  See you there!) or a huge problem (the Campus Crusade freshmen are rappelling off of the science building drinking beer! here’s a YouTube video I uploaded from my phone!).

One of the best things you can do is to always be aware of what is being said about you, online.  Twitter, for example, is tremendously searchable.  I have a constant running search for anytime someone says my name, the name of my ministry, or one of a few other topics in which I am interested.  It allows me to see as they are saying it what they are saying.  And it takes zero effort after initial setup.  I use Tweetdeck and have a column set up for each search.  (I spend maybe 3 minutes a day scanning the searches.)

The other thing that I’ve found indispensable is the use of Google Alerts.  Google might not own the internet, but they’re the sheriff with the biggest gun.  The ability they have over at Google to know what is being said online would make most of us wear tin-foil hats if we thought about it for very long.  I’ve chosen instead to harness that power.  A Google Alert is a once-a-day email (you can set them to whatever interval you’d like) that tells you any time someone says certain words or phrases online.  The power here is that the searches are magnificently customizable. For example, my friend Jeff Hardy might want to search to see what is being said about him online.  But he happens to share the name of a famous wrestler.  Google Alerts would allow him to exclude instances of Jeff Hardy that also contain “wrestler” on the same page.

In ministry, it always seems that half the battle is misconception.  Students think we have an agenda, or that we are insincere, or that we are ignorant and uninformed.  One of the ways the internet can help is by being able to speak directly to those who are spreading those malicious rumors and falsehoods.  You can put out the fire before it becomes too big.  Imagine spending the majority of our ministry energy on things like evangelism, discipleship, and training, instead of dealing with problems that could have been dealt with early and swiftly!

Have you found other ways to hear what is being said about you online?  Comment below.

Are BenandJacq Leaving the Field? Far from it.

I got a letter last week from a ministry partner that indicated they are coming off of our team, because we were “going to be working in the office for Campus Crusade and not out in the field with college young people.”  He went on to explain how he will be supporting some folks from his church that are “out in the field as a strong witness for the Lord.”

It of course saddens me that folks would leave our team financially (especially while we are in the midst of trusting God for more folks on our team), but I am far more saddened that I have done an obviously bad job of explaining our new role within Campus Crusade.

Unfortunately, because I didn’t know any better, I’ve often referred to the new role as a “job,” and the regional team as an “office.”  Those two terms go a long way toward alienating folks who have nothing but negative associations with “jobs” and “offices.”  I am working now to change not only how I talk about our new role and new team, but how I relate to others the vibrant environment that I am moving to with the singular goal of maximizing effectiveness and reach of our staff on campuses all over the region.

I’m going from reaching 40,000 (ish) students in Western NC to having direct impact on 1,100,000 (ish) students in NC, SC, TN, KY, and WV.  I’m not leaving the field, I’m broadening the scope.  Utilizing the latest in technology, I’ll literally be able to reach students in their pocket with the gospel.  Never before have we had more of an ability to get the message of Christ to more people, more relationally.  Through technology like twitter and facebook, we are able to not only bring a relevant message, but bring it with the “thumbs up” of your 5 closest friends.

So, while I understand that for some my move to Apex will be seen as a move away from the front lines, and that they will feel called to support others; I assure you that, for me, this is a strategic move closer to students, to a place where I will be able to use my unique gifting to reach the most people, most urgently.

Pray with me that though I lost $50 per month, I will gain (and learn from) a new perspective on how I ought to communicate my passion for students to folks that don’t “get” social media.