I Lost My Job, Not My Identity: Part 1 of My Employment Bio

(Want to skip to the punch line? Part 5 outlines how I can help you.)

I earned my undergraduate degree in Pre-Unemployment (with a focus in early 21st century barista trends).

Actually, make that degree “Religious Studies” and the focus “Early American Religious History” and you’ve got a better idea of why I just skip straight to prepping for unemployment. In its defense, my degree is highly regarded among graduate school applicants and admissions agents across a broad spectrum of fields.

Immediately following my undergrad career I spent 8 years in vocational Christian college ministry. Before you write off that time as “non-profit” for the rest of my employment life, keep in mind that over that time I personally developed more than $400,000 using an interactive sales presentation, complete with cold call, referral ask and financial close. Also thrown in the experience bucket:

  • delegation
  • time management
  • volunteer coordination
  • public speaking
  • personal coaching
  • grief counseling
  • web content development
  • viral marketing experience
  • social media pioneering
  • ultimate frisbee domination. (perhaps a bit of revisionist history in this bullet point)

In the summer of 2010, owing to a number of factors both beyond and within my control I started using that “Pre-Unemployment” degree. Two small children, a wife, and a strong aversion to taking money from the government led me to the doors of Starbucks Coffee Company, where I started in October(ish) of 2010.

My first “real job” as Barista was exhilarating (minus the 4:00 AM wake-up time) and I found a lot of joy in knowing people’s drinks, making it my personal mission to elicit smiles first thing in the morning. It’s also where I continued honing my sales technique, quickly becoming our store’s leading seller of VIA—Starbucks instant coffee (where a sizable chunk of revenue margin lives for the company) selling it out of the drive-through window.

While there were many things I loved about SBUX, the pay was not enough to cover the needs of my family of 4, which led me to the most physically excruciating 6 months of my life. Read all about it in the next chapter in this tale.

Steve Jobs: A Tragic Fascination.

I joined Audible.com last month (thanks in part to my new 30 minute commute) to listen to audio books. My first pick was the Steve Jobs biography by Walter Isaacson. Here’s a crack at a review of it.

First off, it is phenomenally written, and the narration of the audio book is superb. There were only a handful of spots that were not engaging for me, but most of that was around the early diagnosis of Job’s cancer and the intricacies of that. Perhaps it was the medical terminology that alienated me, but either way I found my mind wandering.

What strikes me most about Steve’s life is the polarity. There was no middle ground for him. Something (or someone) was either the best ever, or total [excrement]. Isaacson does a good job of giving insight about Steve that makes it clear that there is deep respect for the man, but that this book is not an “inside job” where faults are whitewashed and successes overblown.

As I’ve navigated the last couple of years of my life through full-time Christian ministry into “secular” work and now this new strange hybrid of marketplace/part time worship leading, it put me in a unique position to receive the content of this book. My perspective on meaning and purpose has been tumble-dried and refolded since 2010.

I don’t care to make this book review a critique of Job’s spirituality, but what I saw throughout the book was a relentless search for purpose. Every product launch, every innovation and invention, every day of his life was spent trying to “make a dent in the Universe.”

And he did make a dent. If the browser window you are reading this post in has a rounded rectangular shape to it, it was Steve Jobs who insisted on that. (even if you are reading it on a PC, they kind of wholesale ripped-off the Macintosh Graphical User Interface multiple times over.) Jobs undeniably made a mark on society and on business.

As any good biography should, this book forces the reader to self-examine, to evaluate, and to a certain extent reorder your life around the framework of a life so well-lived that we write books about it.

It left me wondering if, given the opportunity to speak from the grave in 100 years, Steve Jobs would still insist on “making a difference” in the ways that he did while he lived.

Isaacson weaves together the different segments of Jobs’ life in a compelling way. The book is definitely worth a read. By way of warning, there is a significant amount of foul language throughout the book, as Isaacson quotes Jobs and others who had little regard for linguistic restraint.

Also worth mentioning is the fact that I consumed the entire thing on an Android device. Because I’m a rebel.

Thanks for a great 2 Years!

I just finished my first week with my new job. I’m sure you’ll skip down to the bottom to read all about that, but I don’t want to get ahead of myself.

In January of 2011 I met with my pastor to ask his advice on when it is appropriate for a grown man with a family of 4 to ask for financial help from his church or his family. I was a Barista with a new part time gig at AT&T but the commission checks had not arrived and I was panicking.

A large tax “return” coupled with an instant promotion to full time at Ma Bell was enough to render the point moot. I had a real job.

AT&T retail, as entry level jobs go, is phenomenal. Thorough training, free top-of-the-line phone, and a commission structure that makes it easy (with the right effort and focus) to make a great living.

In June of 2011 my benefits kicked in and I was able to quit Starbucks and reduce the amount of time standing up each week from 70 hours to 55.

Retail hours plus the fact that I took over as music guy at my church were the catalyst for beginning a job search in earnest in the spring of 2012.

All along Jacqueline would remind me that she was praying very specifically for a new job on November 1st. I thought it was a bit of a pipe dream, but I kept it to myself.

After a couple of “not a fit” job interviews and even an offer from another company, November was on the horizon. I had interviewed at a company named “Wingswept” in early October, but hadn’t heard much back from them. But a bit of persistence and roughly 5 assessments later, my hiring manager made what turned out to be the deciding gesture by driving 30 minutes to hand deliver the offer letter, on November 2nd.

I just finished my first week as an Account Manager (fancy way to describe telesales) for Wingswept, in their Vertical Markets division. I sell websites to Auto Repair Shops. This company is the real deal. They take care of employees and customers like they are family.

I love it.

Thanks, AT&T, for a great two years. I’ll be a mobile phone customer for a long time. And if you get UVerse in my neighborhood, call me.

My Changing Stance on Halloween.

How do we respond to people who disagree with us on Halloween?
There’s hardly a more divisive issue in the fall among theologically conservative evangelical churches than what to do at Halloween. I wanted to share my personal journey and provide some guidelines.

On the one side of the argument are those who rightfully report the holiday’s occult underpinnings. It has almost no connection to anything Christian (aside from the day it precedes, All Saints Day) and thus those on this end of the spectrum abstain from any association with Halloween, as a principle of conscience.

On the other side of the conservative evangelical fence are those who rightfully report that Halloween is, in American culture, the only time their non-Christian neighbors willingly knock on their door, and thus a spectacular time to build relationships that might lead to people coming to know Christ. This group of folks participates carefully in Halloween with an aye toward the Kingdom of God. (spoiler alert, this is the group I’m currently in)

I see this as an area governed by freedom in Christ and subject to the leading of the Holy Spirit. In light of that, here are some questions to ask of yourself as you approach Halloween:

Am I mindful of my motives regarding Halloween?
This is a tough one for me. Often I am just seeking to be theologically correct, or to be culturally relevant. My motive should be to glorify God.

Is my participation or abstention from Halloween led by the Spirit, or by the flesh?
My flesh wants to be right, applauded, noticed, rewarded, and (in the end) worshiped. The Spirit wants all of those things for Christ. In my stance on Halloween, often I don’t take into account how my public stance on it can tend toward publicly stroking my own ego, not pointing people to Christ.

How does my reaction to brothers and sisters on the other side of the Halloween discussion shed light on my motives?
Here’s where the rubber meets the road. I tend to be a bit of a debater naturally (for the Meyers-Brigs folks out there, I am an ENTJ). So, for me, one of the best indicators of true motive is when I come across people who disagree with me on the whole Halloween thing. Back when I lived in Asheville I even wrote a blog post chastising folks for picketing Halloween. I have to be very careful to obey the command of Jesus to love my brothers and sisters.

In the end, let your participation or abstention from Halloween be governed by the freedom you have in Christ, and do it to His glory.